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jmbartley
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Scan to computer stopped working

HP Recommended
HP Envy 7645
Mac OS X 10.10 Yosemite

Scan to computed stopped working.  I un installed and reinstalled the HP Utility sortware.  The software does connect to printer but under scan to computer it states "sann to computer cannot be enabled".  This was working before so im at a loss...

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@jmbartley

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

As I understand you are getting the error"Scan to computer stopped working",
Don't worry as I have a link that'll help you resolve this concern,

Here's a related HP Forums post that seems to have a helped many others: Click here to resolve your issue.

(Though the header/title may be different, the steps will help resolve your concern).

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Riddle_Decipher
I am an HP Employee

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