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Posts: 1
Member Since: ‎09-09-2010
Message 1 of 2 (246 Views)

The System not Recognizing New Printer

[ Edited ]

I just purchased a new printer HP 4500) and is trying to install it to my computer.  The internet system cannot find it and the disk is making a lot of noise for other options.  What should I do?

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Posts: 31,469
Member Since: ‎11-17-2008
Message 2 of 2 (233 Views)

Re: The System not Recognizing New Printer

What printer model? HP has a Designjet 4500, Deskjet F4500, Color Laserjet 4500, Photosmart C4500, Officejet 4500,  Officejet J4500 and a few other 4500 models.  What operating system?


Generally the printer should not be connected to the printer until the driver is loaded and the installer instructs you to connect the printer.  You can install the driver from the included CD for most printer/operating system combinations or download the drivers from HP here.

Bob Headrick,  HP Expert

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