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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-29-2017 07:02 PM

HP Recommended
Product: HP office jet 8610
Replace an hp printer that lasted maybe a year. Home PC so didn't do any picture printing but the occasional document print. Got a new machine which immediately in less than a year stopped working. Called hp and they offered to replace it with the same model or an hp office jet 8610. This machine again worked for a short period of time. Uli have spent hundreds of dollars in ink on this machine and now it prints nothing. Goes through the motions takes forever to begin printing but prints blank pages. Beyond pissed off at this point. Not sure why nothing prints. Super frustrated.
1 REPLY 1

‎05-30-2017 02:40 PM

HP Recommended

Hi @Rrreg,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you HP Officejet Pro 8610 e-All-in-One Printer keeps printing blank pages.

 

This issue could occur if the printhead is not aligned or defective.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: http://hp.care/2sb3a7x

 

Also, let us know the operating system installed on the computer from the links below: 

 

1. Click Here If Windows Operating System is installed

 

2. Click Here If Mac Operating System is installed

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.
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