07-18-2012 09:17 AM
My system is Windows Vista 32-bit. I don't see any message. Downloaded the doctor thing, and could hear the scanner moving. Also, just used the scanner about a week ago.
05-26-2013 12:17 PM
Would like to revisit this thread. Having same exact issue with HP Deskjet F4180 like the previous post. However, mine did not fix itself.
If I use Windows Photo Gallery and import a picture using the scanner function it works just fine. But, when just pushing the one touch button, the power button just blinks.
I even went into the Control Panel and tried to alter the action the computer takes when the scan button is pressed but it did not give me an option to select a program, it just defaults with two options. The first is that it will open a program which I can't change (and that program I removed from the computer). The other option is to do nothing. The second option which is faded out and I cannot choose is to allow me to pick another program to open.
Very frustrating. Help would be greatly appreciated!!!!!