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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-26-2017 09:33 AM

HP Recommended
Product: HP6320
Operating System: Microsoft Windows 10 (32-bit)

When I turn my printer on the "i" light as well as what appears to be an envelope with a droplet over it flashing.  The feed paper light is also on but not blinking.  Both ink cartridges are full and the indicator on the printer shows this as well.  When I hit the paper feed button it does print the test page but I cannot get anything to print from my laptop.

 

Help please,

Thank you in advance

1 REPLY 1

‎05-27-2017 11:22 AM

HP Recommended

Hi @Agent682000,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that the power lights and cartridge lights on your HP Officejet Pro 6230 ePrinter are blinking.

 

This issue could occur if the printer is in an error state.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Blinking Lights

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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