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‎03-29-2017 09:05 PM

HP Recommended
Product: HP Colorjet 3600N
Operating System: Microsoft Windows 8.1 (64-bit)

My printer is connected via USB to my laptop

Power is on on the printer

Printer will print a test page from the printer

drivers have been updated

Computer sees the printer

 

Antest page will not print from the laptop

An internal test page will not print

Nothing goes to the queue and nothing prints

I have run HP print and scan doctor

 

nothing

 

 

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