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Student
Posts: 1
Member Since: ‎03-20-2012
Message 1 of 2 (675 Views)

computer not found

hp 3054A scanner indicates "computer not found" even though the printer works.  I have a Mac Lion

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Distinguished Professor
Posts: 3,102
Member Since: ‎11-22-2011
Message 2 of 2 (653 Views)

Re: computer not found

Hey there Miller! How are you trying to scan from the printer control panel? Have you tried scanning from any other application? I would try to scan using Preview or Image Cature and see if you still receive the same error. Also make sure you have the most up-to-date software. You can check this by clicking the apple on the top left of your screen and then selecting Software Updates.

 

Let me know if this helps!

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