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07-06-2012 11:10 AM
HP Officejet 6700 Premium e-All-in-One
Fax test indicates that I am using the wrong phone cord. I am using the cord that came with the printer. What do you suggest?
07-09-2012 10:44 AM
Verify that you are using the 2 wired phone cord provided with your printer plugged directly into the Line-1 fax port only, then run fax test.
If you still receive the same error, try removing any other cords plugged into your Ext-2 fax port and run fax test.
As you know, a traditional phone cord has 4 wires and the phone that accompanies your printer is only 2 wired. Only two wires are require thus the others are removed to prevent additional line noise and interference when receiving faxes.
Let me know if this helps.
Also I found a similar post with an accepted solution, so feel free to check it out.
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