The HP Community is here for you.
08-17-2010 08:52 PM
HP Officejet j4550 All-In-One does not print all of the grid lines on my excel document. I have downloaded driver and updates with no results. I am on Windows 7 32 bit. What's next???
08-18-2010 06:10 AM
Hi - Do you see the gridlines in print preview? If not, it is most likely a setting in Excel. If the gridlines do show up in print preview, it sounds like the driver and Excel aren't getting along. At that point, click on Page Setup and the Sheet tab and make sure that Gridlines is checked under the Print heading.
If that doesn't take care of it, I believe there is also an OJ J4550 driver that comes with Win 7 (go into "start" (or equivalent in Win7), printers and add a printer. You should be able to find HP and a list of HP drivers that come with Windows. This might provide a workaround.
Hope that helps.
I am an HP employee.
08-18-2010 10:28 AM
If you are using the HP Universal Print Driver, this is probably the issue. I had the same problem with a different model printer. See if there is a driver that is a better driver than the Universal Driver.