Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎02-23-2009
Message 1 of 3 (5,313 Views)

hp deskjet f4100 cannot scan and save to word program?

I have a 4100 and in the help files I am supposed to be able to save a scanned document to a given program,  such as word.

However when i use the drop box for the " where do you want to send scanned images"  scan to: - i get paint, printer, email,photosmart, or clipboard.

that is all the options i get?.  Under file formats I dont have any RTF or others needed to have an editable text file.

I tried to scan documents and change file extensions, but just got computer code instead of a text document. confusing. Maybe this model does not have the capability. 

0 Kudos
Posts: 167
Member Since: ‎01-08-2009
Message 2 of 3 (5,292 Views)

Re: hp deskjet f4100 cannot scan and save to word program?

I don't have your model but I have a lot more choices ofr scanning documents in HP Solution Center (however my HP Solution Center is not working any more with Vista).  But when it did work when I had a computer with XP Pro I could scan to JPEG, (2 different) TIFF formats, RTF(Rich Text File), PDF (2 types), bitmap, PNG, PCX, Flashpix, HTML, and text file. 


A couple of items.  If you have the newest Word from Office 2007 you have to go to the Windows site and add an add on to be able to directly interact and create PDF documents from Word.  It is an add-on  feature that is not charged for on their web site.  You may have the buttons in the Word program already in your software but they will not work without downloading the add-on program from Microsoft web site.  This should get you PDF, XPS and maybe some other formats.  For Adobe you also have to have a compatible version with Windows Vista (ie made AFTER Vista) in order to get the PDF format to show up. 


I think your only hope is to get it to a Rich Text File and then resave it in Word document format.  Good luck. 

"Any time you have the opportunity to make a difference in this world, and you don't, then you are wasting your time on Earth." - Roberto Clemente
Regents Professor
Posts: 4,502
Member Since: ‎11-17-2008
Message 3 of 3 (5,279 Views)

Re: hp deskjet f4100 cannot scan and save to word program?

Make sure you've installed the OCR program from ReadIRIS(usually included with the HP installation disk) in order the able to scan in editable format. You can check this by going to your add/remove programs or Programs and Features.
I am an ex-HP Employee. Currently inactive on the forum.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation