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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended

Can someone help me with this?  I have the same problem.  I just got this pritner, and it will not scan to my computer.

HP Recommended

Hello

 

Hopefully this link will be of some assistance

 

HP Officejet Pro X476 and HP Officejet Pro X576 - A 'Computer Not Found' or 'Connection Error' messa...

 

Let me know the results of the troubleshooting by responding with the operating system of your computer you are scanning to please.


Best of luck!


Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.

When a solution is found please mark the post that solves your issue.

Every problem has a solution!
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