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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-25-2015 07:34 AM

HP Recommended

Send me too a private message! PLEASE!

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‎07-26-2015 07:13 PM

HP Recommended

Hi George:

 

I have been trying to find the solution for this same problem for 2 days. Same printer m177.  Please send me solution.

 

Thanks,

 

Yuta10

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‎07-27-2015 06:28 AM

HP Recommended

Hi @Yuta10 and @Anonymous,

 

If you haven't already, please download and run the firmware update by a USB connection to see if that will resolve this issue. Software and Drivers.

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

 

If the issue continues, please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance.

 

If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
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‎08-16-2015 08:37 AM

HP Recommended

Hi, 

could I please also get the private message instructions? I dont know what to do as I really need to print and this is just unbearable. I takes hours to get something printed. Thank you.

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‎08-17-2015 11:00 AM

HP Recommended

Hi @missena,

 

I see by your post that the printer keeps going into Cool-Down mode. I would like to help you.

Update the printer's firmware first, to see if that will help.

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

 

If the issue continues, please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance.

 

If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎09-03-2015 07:53 AM

HP Recommended

Hello Gemini

 

Please private message me with this solution ...

I am in very difficult situation with this printer 😞

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‎09-03-2015 07:58 AM

HP Recommended

Hi @Koss_amx,

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

 

If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎09-27-2015 01:29 AM

HP Recommended

Please send me too a private message

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‎09-28-2015 06:38 AM

HP Recommended

Hi @avra,

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

 

If the issue continues, please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance.

 

Please select "Accepted Solution", if these steps helped resolve this issue. Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎10-21-2015 01:58 AM - edited ‎10-21-2015 02:00 AM

HP Recommended

@Gemini02

Can you please give me the guidance too related "Cool Down" Mode? my product is LaserJet Pro mfp m177fw.

Thanks a in advance 🙂 :Wink:

Salam,
Gandhi

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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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