Trying to print on custom size paper like envelops or cards. For example I am printing on a 4 in wide by 8.5 inch long paper and the image I am trying to print gets clipped because it starts printing 2.5 inches from the top of page leaving a big margin. The paper size is correct and the preview screen looks like it should print correctly but it does not. Any suggestions?
In order to look into this issue where the printer is not printing on your custom paper correctly, I will need to know the model of printer and the Operating System installed on the computer, Windows or Mac?
Also, what is the media type, for example, card stock or plain paper? The program that you are trying to print from would also be helpful.
JERENDS I work on behalf of HP
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