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‎03-29-2021 04:00 AM - edited ‎03-29-2021 05:02 AM

HP Recommended
Product: HP 6950
Operating System: Microsoft Windows 10 (64-bit)

Printer working fine, all of a sudden it says I'm out of ink/toner and won't print ONE Fedex shipping label. (It actually printed one, but I had to correct some text and now its suddenly won't print another one). The ink levels are 10% for all colors but 60% for black. I never print color, I'd be happy with a black-only printer actually. Here's an image of what I have. Is it refusing to print only in black only (which I have set up in the Printer Setup dialog box anyway), because the colors are too low? If yes, is there any way to make it ignore the color levels? I have cleaned the heads, checked all the diagnostics, and it actually prints diagnostic pages in black only! I hate color tanks so I can print in black only (so why not my label?). Is there a printer (not laser) that prints in black ink only? Please let me know.TIA   (Note, I attached a JPG image of the ink levels, but its not showing).

Andy

 

 

HP Ink Levels.jpg

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