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HP Recommended
Samsung CF480FW
Microsoft Windows 10 (64-bit)

Hi, 

I'm trying to print docs in BW using my brand new (full) toner cartridge, however as my three colour carts are out of toner I cannot get past the "replace toner" on the printer's main display.  I even removed the empty colour carts but it makes no difference.  

Any ideas how I can get the printer to ignore the the colour when the doc is BW? 

 

Thanks 

 

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