cancel
Showing results for 
Search instead for 
Did you mean: 
Albert_b0720
New member
2 1 0 0
Message 1 of 4
211
Flag Post

Solved!

Verify compatibility of new SSD

HP Recommended
ENVY Laptop 17-ae103nl
Microsoft Windows 10 (64-bit)

The SSD Samsung 970 EVO Plus M.2 NVMe (500 Mb) is compatible to substitute the ENVY Laptop 17-ae103nl system disk? (SDD 128Mb).  Technical specifications of new SSD are:

- Interface:  PCIe Gen 3.0 x4, NVMe 1.3

- Form factor: M.2 (2280)

1 ACCEPTED SOLUTION

Accepted Solutions
asmita6658
HP Support Agent
HP Support Agent
14,452 14,445 1,436 1,740
Message 4 of 4
Flag Post
HP Recommended

@Albert_b0720

 

Samsung 970 EVO Plus M.2 NVMe should work. 

 

HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

 

Thanks!

Asmita
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3
asmita6658
HP Support Agent
HP Support Agent
14,452 14,445 1,436 1,740
Message 2 of 4
Flag Post
HP Recommended

Hi @Albert_b0720

 

Welcome to the HP Support Community. 

 

Please refer to page#2 of the Service Guide for the compatible SSD configurations. The SSD listed are tested by HP with the computer. 


Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!
 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
Albert_b0720
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Hi Asmita6658, thanks for your response.

The mentioned  Service Guide  reports the "M.2 solid-state drive specifications" for 128 and 256 Mb, and the "M.2 PCIe solid-state drive specifications" only for 256 Mb, 512 Mb and 1 Tb.  (see pages 72,73, as well as pag 33)

Note that in another document:  https://support.hp.com/it-it/document/c05867510   the SSD device is instead described as "128 GB PCIe® NVMe™ M.2 SSD".

So, my problem is: can I mount the Samsung 970 EVO 500Mb, form factor M2(2280), interface PCIe Gen 3.0 x4 NVMe 1.3, on my computer that originally mounts a 128Gb device?     

Was this reply helpful? Yes No
asmita6658
HP Support Agent
HP Support Agent
14,452 14,445 1,436 1,740
Message 4 of 4
Flag Post
HP Recommended

@Albert_b0720

 

Samsung 970 EVO Plus M.2 NVMe should work. 

 

HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

 

Thanks!

Asmita
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation