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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-24-2019 12:37 PM

HP Recommended
Product: Samsung C460

We have a Samsung C460FW.  We have never had it set up to scan directly to the computer so we usually scan to a USB and then put the USB into the laptop to download the document.  It has been working successfully for about 3 years.

 

Yesterday I scanned and it looked fine but at the end it said "canceling".  When I put the usb into my laptop it said it had to be formatted - which has never happened before.  I actually thought it was my computer issue but I found a usb that worked fine and tried it again.  It just saved gibberish to the flash drive.  I managed to delete the gibberish and I am able to reuse the drive so I have to assume it has something to do with the scan to USB on the printer.

 

Any thoughts?  Wrong setting or anything?

 

Many thanks

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