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KingBuzzo
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CIK - Driver Import Error access denied

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Hi Fellas:

 

I have CIK setup on my SCCM 2012 R2 Server and I'm trying to import a driver pack for the first time.  It goes thru the import and right at the end when it is doing some kind of cleanup process it throws the following error:

 

While copying driver files to the targe network share, an error occured:

 

Access to the path "\\servername\SMS_MCC\OSD\Lib\DriverPackages\HP\Client\sp61387' is denied.

 

The console user is a local admin so I don't know why it is being denied and I think this share is setup by default by SCCM.

 

I just accepted the default Drivers and Driver Package paths in the utility:

 

\servername\SMS_MCC\OSD\Lib\Drivers\HP\Client\

 

\servername\SMS_MCC\OSD\Lib\DriverPackages\HP\Client\

 

Where have a gone horribly wrong?

 

Thanks!

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vtby
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What version of CIK are you using?

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KingBuzzo
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I am assuming the latest as I just downloaded it and installed it last week from the HP managability site.

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ScottQ
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Can you please send me the detailed log. I would like to know where in the process you are getting this failure.

 

It seems like maybe the oftpaq in question may be held up by a service somewhere and CIK is trying to access it.

 

 

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KingBuzzo
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2014/06/05 13:53:43.350 :: Selected driver pack:sp61387.exe
2014/06/05 13:53:43.435 :: Extract the information file from the selected driver pack.
2014/06/05 13:53:43.582 :: Extracting the information file.
2014/06/05 13:53:43.583 :: Open file:C:\temp\HP\Driver Packs\6300\x64\W7\sp61387.exe
2014/06/05 13:53:44.218 :: Extracting the information file to:C:\Users\tedwards\AppData\Local\Temp\{57d47d82-24d9-4cdd-8813-67533ca9ef85}
2014/06/05 13:53:50.790 :: The extracted file="sp61387.cva"
2014/06/05 13:53:50.792 :: The information file from the selected driver pack="C:\Users\tedwards\AppData\Local\Temp\{57d47d82-24d9-4cdd-8813-67533ca9ef85}\sp61387.cva"
2014/06/05 13:53:50.800 :: After extracting data from the driver pack information file. Category="Manageability - Driver Pack".
2014/06/05 13:53:54.327 :: Beginning import process of driver pack
2014/06/05 13:53:54.335 :: Expecting HP Client Driver Pack.
2014/06/05 13:53:54.482 :: Beginning driver pack import process.
2014/06/05 13:53:54.483 :: Validating the information file, the softpaq and getting the info from the information file for driver pack creation.
2014/06/05 13:53:54.483 :: Selected driver pack:sp61387.exe
2014/06/05 13:53:54.484 :: Extract the information file from the selected driver pack.
2014/06/05 13:53:54.484 :: Extracting the information file.
2014/06/05 13:53:54.485 :: Open file:C:\temp\HP\Driver Packs\6300\x64\W7\sp61387.exe
2014/06/05 13:53:54.520 :: Extracting the information file to:C:\Users\tedwards\AppData\Local\Temp\{801da385-33fa-46c7-9390-4b119adc56da}
2014/06/05 13:54:00.811 :: The extracted file="sp61387.cva"
2014/06/05 13:54:00.812 :: The information file from the selected driver pack="C:\Users\tedwards\AppData\Local\Temp\{801da385-33fa-46c7-9390-4b119adc56da}\sp61387.cva"
2014/06/05 13:54:00.815 :: After extracting data from the driver pack information file. Category="Manageability - Driver Pack".
2014/06/05 13:54:00.816 :: Verifying the signature of the SoftPaq, and extracting it if valid.
2014/06/05 13:54:00.817 :: Executing extraction for the selected driver pack.
2014/06/05 13:54:00.817 :: Open file:C:\temp\HP\Driver Packs\6300\x64\W7\sp61387.exe
2014/06/05 13:54:00.852 :: Extracting to:C:\Users\tedwards\AppData\Local\Temp\{801da385-33fa-46c7-9390-4b119adc56da}
2014/06/05 13:55:12.525 :: Driver pack extraction complete.
2014/06/05 13:55:12.565 :: Selected driver pack:sp61387.exe
2014/06/05 13:55:12.566 :: Softpaq Id (based on file name):sp61387
2014/06/05 13:55:13.342 :: Target drivers source path:\\CONFIGMAN.cancercare.mb.ca\SMS_MCC\OSD\Lib\Drivers\HP\Client\sp61387
2014/06/05 13:55:13.342 :: New driver pack object; verifying if desired driver pack path can be used.
2014/06/05 13:55:14.341 :: Action import driver pack done.
2014/06/05 15:11:53.213 :: Internal import driver pack exception:
System.UnauthorizedAccessException: Access to the path '\\CONFIGMAN.cancercare.mb.ca\SMS_MCC\OSD\Lib\DriverPackages\HP\Client\sp61387' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
   at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
   at System.IO.Directory.CreateDirectory(String path)
   at HP.Client.Sccm2012.IntegrationKit.ImportDriverPack.GetUseablePathForDriverPackShare(String driverPackSharePath)
   at HP.Client.Sccm2012.IntegrationKit.ImportDriverPack.<DoWork>b__0()
2014/06/05 15:11:59.968 :: Selected driver pack:sp61387.exe
2014/06/05 15:11:59.968 :: Extract the information file from the selected driver pack.
2014/06/05 15:11:59.971 :: Extracting the information file.
2014/06/05 15:11:59.972 :: Open file:C:\temp\HP\Driver Packs\6300\x64\W7\2nd try\sp61387.exe
2014/06/05 15:12:00.023 :: Extracting the information file to:C:\Users\tedwards\AppData\Local\Temp\{1eaa929e-ab9b-40fe-b614-7a986ed87a7c}
2014/06/05 15:12:06.131 :: The extracted file="sp61387.cva"
2014/06/05 15:12:06.131 :: The information file from the selected driver pack="C:\Users\tedwards\AppData\Local\Temp\{1eaa929e-ab9b-40fe-b614-7a986ed87a7c}\sp61387.cva"
2014/06/05 15:12:06.134 :: After extracting data from the driver pack information file. Category="Manageability - Driver Pack".
2014/06/05 15:12:07.870 :: Beginning import process of driver pack
2014/06/05 15:12:07.871 :: Expecting HP Client Driver Pack.
2014/06/05 15:12:07.872 :: Beginning driver pack import process.
2014/06/05 15:12:07.873 :: Validating the information file, the softpaq and getting the info from the information file for driver pack creation.
2014/06/05 15:12:07.874 :: Selected driver pack:sp61387.exe
2014/06/05 15:12:07.875 :: Extract the information file from the selected driver pack.
2014/06/05 15:12:07.897 :: Extracting the information file.
2014/06/05 15:12:07.898 :: Open file:C:\temp\HP\Driver Packs\6300\x64\W7\2nd try\sp61387.exe
2014/06/05 15:12:07.937 :: Extracting the information file to:C:\Users\tedwards\AppData\Local\Temp\{e37ebf47-7317-4dd2-92ea-c9247949f5ad}
2014/06/05 15:12:14.240 :: The extracted file="sp61387.cva"
2014/06/05 15:12:14.240 :: The information file from the selected driver pack="C:\Users\tedwards\AppData\Local\Temp\{e37ebf47-7317-4dd2-92ea-c9247949f5ad}\sp61387.cva"
2014/06/05 15:12:14.243 :: After extracting data from the driver pack information file. Category="Manageability - Driver Pack".
2014/06/05 15:12:14.243 :: Verifying the signature of the SoftPaq, and extracting it if valid.
2014/06/05 15:12:14.244 :: Executing extraction for the selected driver pack.
2014/06/05 15:12:14.244 :: Open file:C:\temp\HP\Driver Packs\6300\x64\W7\2nd try\sp61387.exe
2014/06/05 15:12:14.280 :: Extracting to:C:\Users\tedwards\AppData\Local\Temp\{e37ebf47-7317-4dd2-92ea-c9247949f5ad}
2014/06/05 15:13:13.462 :: Driver pack extraction complete.
2014/06/05 15:13:13.471 :: Selected driver pack:sp61387.exe
2014/06/05 15:13:13.472 :: Softpaq Id (based on file name):sp61387
2014/06/05 15:13:13.921 :: Target drivers source path:\\CONFIGMAN.cancercare.mb.ca\SMS_MCC\OSD\Lib\Drivers\HP\Client\sp61387
2014/06/05 15:13:13.923 :: New driver pack object; verifying if desired driver pack path can be used.
2014/06/05 15:13:15.388 :: Action import driver pack done.
2014/06/05 15:15:14.868 :: Internal import driver pack exception:
System.UnauthorizedAccessException: Access to the path '\\CONFIGMAN.cancercare.mb.ca\SMS_MCC\OSD\Lib\DriverPackages\HP\Client\sp61387' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
   at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
   at System.IO.Directory.CreateDirectory(String path)
   at HP.Client.Sccm2012.IntegrationKit.ImportDriverPack.GetUseablePathForDriverPackShare(String driverPackSharePath)
   at HP.Client.Sccm2012.IntegrationKit.ImportDriverPack.<DoWork>b__0()
2014/06/10 09:39:41.934 :: Selected driver pack:sp61387.exe
2014/06/10 09:39:41.972 :: Extract the information file from the selected driver pack.
2014/06/10 09:39:42.039 :: Extracting the information file.
2014/06/10 09:39:42.040 :: Open file:C:\temp\HP\Driver Packs\6300\x64\W7\2nd try\sp61387.exe
2014/06/10 09:39:43.158 :: Extracting the information file to:C:\Users\tedwards\AppData\Local\Temp\{2dd8013c-e3d1-457b-bee1-310c7925c28e}
2014/06/10 09:39:58.796 :: The extracted file="sp61387.cva"
2014/06/10 09:39:58.797 :: The information file from the selected driver pack="C:\Users\tedwards\AppData\Local\Temp\{2dd8013c-e3d1-457b-bee1-310c7925c28e}\sp61387.cva"
2014/06/10 09:39:58.875 :: After extracting data from the driver pack information file. Category="Manageability - Driver Pack".
2014/06/10 09:40:42.395 :: Beginning import process of driver pack
2014/06/10 09:40:42.405 :: Expecting HP Client Driver Pack.
2014/06/10 09:40:42.471 :: Beginning driver pack import process.
2014/06/10 09:40:42.472 :: Validating the information file, the softpaq and getting the info from the information file for driver pack creation.
2014/06/10 09:40:42.473 :: Selected driver pack:sp61387.exe
2014/06/10 09:40:42.473 :: Extract the information file from the selected driver pack.
2014/06/10 09:40:42.474 :: Extracting the information file.
2014/06/10 09:40:42.474 :: Open file:C:\temp\HP\Driver Packs\6300\x64\W7\2nd try\sp61387.exe
2014/06/10 09:40:42.897 :: Extracting the information file to:C:\Users\tedwards\AppData\Local\Temp\{7a32278b-5e31-4b16-b3e1-cbbbb7f1d0e8}
2014/06/10 09:40:50.853 :: The extracted file="sp61387.cva"
2014/06/10 09:40:50.853 :: The information file from the selected driver pack="C:\Users\tedwards\AppData\Local\Temp\{7a32278b-5e31-4b16-b3e1-cbbbb7f1d0e8}\sp61387.cva"
2014/06/10 09:40:50.911 :: After extracting data from the driver pack information file. Category="Manageability - Driver Pack".
2014/06/10 09:40:50.912 :: Verifying the signature of the SoftPaq, and extracting it if valid.
2014/06/10 09:40:50.913 :: Executing extraction for the selected driver pack.
2014/06/10 09:40:50.913 :: Open file:C:\temp\HP\Driver Packs\6300\x64\W7\2nd try\sp61387.exe
2014/06/10 09:40:51.361 :: Extracting to:C:\Users\tedwards\AppData\Local\Temp\{7a32278b-5e31-4b16-b3e1-cbbbb7f1d0e8}
2014/06/10 09:42:12.099 :: Driver pack extraction complete.
2014/06/10 09:42:12.113 :: Selected driver pack:sp61387.exe
2014/06/10 09:42:12.114 :: Softpaq Id (based on file name):sp61387
2014/06/10 09:42:12.292 :: Target drivers source path:\\CONFIGMAN.cancercare.mb.ca\SMS_MCC\OSD\Lib\Drivers\HP\Client\sp61387
2014/06/10 09:42:12.293 :: New driver pack object; verifying if desired driver pack path can be used.
2014/06/10 09:42:13.950 :: Action import driver pack done.
 

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KingBuzzo
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The forum won't allow me to post the log contents.

 

Is there another way to get it to you?

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ScottQ
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From what you posted it looks like CIK is failing to gain access to the share.

 

Can you try the whole process from the local drive?

 

Also which version ok CIK are you using.

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KingBuzzo
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4.0.100.1189

 

I have tried it from my workstation and I have also tried on the SCCM console as local admin/sccm admin.

 

I think if it was a rights issue it wouldn't run at all but this seems to run and then bombs-out right at the end during the cleanup process.

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ScottQ
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I do not recall a 4.0 version ok CIK.

Please check our HP Client Manageability website
http://www.hp.com/go/clientmanagement

look under the HP CMS download library link and find the CIK versions listed there.
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KingBuzzo
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Ok sorry, its 2.2.4.1

 

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