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IdleHand
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HP RGS connect timeout after authorization

HP Recommended

Hello,
I'm running the RGS Sender on a Z600 WS and the Receiver on a laptop, both on win 7x64 ultimate and both behind routers. I'm typing remote PC ip address and it's connecting, authenticating and authorizing and then it shows the popup window -Unable to connect to Sender: The Receiver resolved the specified hostname or IP address, but cannot connect to the Sender. Verify that the system is accessible on your network and that the Remote Graphics Sender service has been started and is listening on a pubic IP address and is not blocked by a firewall - the Receiver Control Panel says Unable to connect to sender (connect timeout). Any suggestions what to do, whats the cause? Using ELO to login.

The log file below:

  



12-06-14 13:53:42 INFO - #####################################################
12-06-14 13:53:42 INFO - #
12-06-14 13:53:42 INFO - # HP Remote Graphics Receiver Version 7.0.1.4338 Build Date: Sep 10 2014
12-06-14 13:53:42 INFO - #
12-06-14 13:53:42 INFO - #####################################################
12-06-14 13:53:42 WARN - QtWarning: Qt: Could not initialize OLE (error 80010106)
12-06-14 13:53:43 WARN - QtWarning: QObject::connect: Cannot connect (null)::clicked() to QSignalMapper::map()
12-06-14 13:53:43 WARN - QtWarning: QObject::connect: Cannot connect (null)::destroyed() to QSignalMapper::_q_senderDestroyed()
12-06-14 13:53:43 WARN - QtWarning: Could not parse application stylesheet
12-06-14 13:53:44 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:53:44 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:53:44 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:53:44 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:53:44 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:53:44 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:53:44 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:53:44 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:53:44 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:54:14 WARN - QtWarning: QWidget::setMaximumSize: (HPMainWindow/HPMainWindow) The largest allowed size is (16777215,16777215)
12-06-14 13:54:22 INFO - #####################################################
12-06-14 13:54:22 INFO - #
12-06-14 13:54:22 INFO - # HP Remote Graphics Receiver Version 7.0.1.4338 Build Date: Sep 10 2014
12-06-14 13:54:22 INFO - #
12-06-14 13:54:22 INFO - #####################################################
12-06-14 13:54:22 WARN - QtWarning: Qt: Could not initialize OLE (error 80010106)
12-06-14 13:54:23 WARN - QtWarning: QObject::connect: Cannot connect (null)::clicked() to QSignalMapper::map()
12-06-14 13:54:23 WARN - QtWarning: QObject::connect: Cannot connect (null)::destroyed() to QSignalMapper::_q_senderDestroyed()
12-06-14 13:54:23 WARN - QtWarning: Could not parse application stylesheet
12-06-14 13:54:24 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:54:24 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:54:24 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:54:24 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:54:24 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:54:24 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:54:24 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:54:24 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:54:24 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 13:54:43 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 13:54:50 INFO - FeatureRegistration::FeatureRegistration no global registration file.
12-06-14 13:54:51 INFO - FeatureRegistration::isFeatureRegistered: already registered.
12-06-14 13:55:00 ERROR - ProxyContainer::initLive: removing receiver: ConnectionI.cpp:1661: Ice::ConnectTimeoutException
12-06-14 13:55:00 ERROR - ConnectThread::run(): sender must have quit during authentication (SSO), waiting for new sender to start
12-06-14 13:55:17 ERROR - ConnectThread::run(): New sender not started!
12-06-14 14:00:34 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 14:00:43 INFO - FeatureRegistration::isFeatureRegistered: already registered.
12-06-14 14:00:50 ERROR - ProxyContainer::initLive: removing receiver: ConnectionI.cpp:1661: Ice::ConnectTimeoutException
12-06-14 14:00:50 ERROR - ConnectThread::run(): sender must have quit during authentication (SSO), waiting for new sender to start
12-06-14 14:01:07 ERROR - ConnectThread::run(): New sender not started!
12-06-14 14:03:38 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 14:03:47 INFO - FeatureRegistration::isFeatureRegistered: already registered.
12-06-14 14:03:54 ERROR - ProxyContainer::initLive: removing receiver: ConnectionI.cpp:1661: Ice::ConnectTimeoutException
12-06-14 14:03:54 ERROR - ConnectThread::run(): sender must have quit during authentication (SSO), waiting for new sender to start
12-06-14 14:04:12 ERROR - ConnectThread::run(): New sender not started!
12-06-14 15:29:23 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 15:29:31 INFO - FeatureRegistration::isFeatureRegistered: already registered.
12-06-14 15:29:39 ERROR - ProxyContainer::initLive: removing receiver: ConnectionI.cpp:1661: Ice::ConnectTimeoutException
12-06-14 15:29:39 ERROR - ConnectThread::run(): sender must have quit during authentication (SSO), waiting for new sender to start
12-06-14 15:29:56 ERROR - ConnectThread::run(): New sender not started!
12-06-14 16:25:58 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 16:26:06 INFO - FeatureRegistration::isFeatureRegistered: already registered.
12-06-14 16:26:14 ERROR - ProxyContainer::initLive: removing receiver: ConnectionI.cpp:1661: Ice::ConnectTimeoutException
12-06-14 16:26:14 ERROR - ConnectThread::run(): sender must have quit during authentication (SSO), waiting for new sender to start
12-06-14 16:26:31 ERROR - ConnectThread::run(): New sender not started!
12-06-14 16:27:56 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 16:28:05 INFO - FeatureRegistration::isFeatureRegistered: already registered.
12-06-14 16:28:13 ERROR - ProxyContainer::initLive: removing receiver: ConnectionI.cpp:1661: Ice::ConnectTimeoutException
12-06-14 16:28:13 ERROR - ConnectThread::run(): sender must have quit during authentication (SSO), waiting for new sender to start
12-06-14 16:28:30 ERROR - ConnectThread::run(): New sender not started!
12-06-14 16:29:42 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 16:29:51 INFO - FeatureRegistration::isFeatureRegistered: already registered.
12-06-14 16:29:58 ERROR - ProxyContainer::initLive: removing receiver: ConnectionI.cpp:1661: Ice::ConnectTimeoutException
12-06-14 16:29:58 ERROR - ConnectThread::run(): sender must have quit during authentication (SSO), waiting for new sender to start
12-06-14 16:30:15 ERROR - ConnectThread::run(): New sender not started!
12-06-14 16:30:54 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 16:31:03 INFO - FeatureRegistration::isFeatureRegistered: already registered.
12-06-14 16:31:10 ERROR - ProxyContainer::initLive: removing receiver: ConnectionI.cpp:1661: Ice::ConnectTimeoutException
12-06-14 16:31:10 ERROR - ConnectThread::run(): sender must have quit during authentication (SSO), waiting for new sender to start
12-06-14 16:31:27 ERROR - ConnectThread::run(): New sender not started!
12-06-14 16:33:56 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 16:34:05 INFO - FeatureRegistration::isFeatureRegistered: already registered.
12-06-14 16:34:13 ERROR - ProxyContainer::initLive: removing receiver: ConnectionI.cpp:1661: Ice::ConnectTimeoutException
12-06-14 16:34:13 ERROR - ConnectThread::run(): sender must have quit during authentication (SSO), waiting for new sender to start
12-06-14 16:34:30 ERROR - ConnectThread::run(): New sender not started!
12-06-14 17:02:15 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 17:02:19 ERROR - ProxyContainer::init: removing receiver: ConnectionFactory.cpp:481: Ice::CommunicatorDestroyedException
12-06-14 17:02:19 ERROR - AuthenticationThread::run: Ice exception - ConnectionFactory.cpp:481: Ice::CommunicatorDestroyedException
12-06-14 17:02:21 INFO - #####################################################
12-06-14 17:02:21 INFO - #
12-06-14 17:02:21 INFO - # HP Remote Graphics Receiver Version 7.0.1.4338 Build Date: Sep 10 2014
12-06-14 17:02:21 INFO - #
12-06-14 17:02:21 INFO - #####################################################
12-06-14 17:02:21 WARN - QtWarning: Qt: Could not initialize OLE (error 80010106)
12-06-14 17:02:22 WARN - QtWarning: QObject::connect: Cannot connect (null)::clicked() to QSignalMapper::map()
12-06-14 17:02:22 WARN - QtWarning: QObject::connect: Cannot connect (null)::destroyed() to QSignalMapper::_q_senderDestroyed()
12-06-14 17:02:22 WARN - QtWarning: Could not parse application stylesheet
12-06-14 17:02:23 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 17:02:23 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 17:02:23 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 17:02:23 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 17:02:23 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 17:02:23 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 17:02:23 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 17:02:23 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 17:02:23 WARN - QtWarning: QStateMachine::addState: state has already been added to this machine
12-06-14 17:02:42 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 17:02:48 INFO - FeatureRegistration::FeatureRegistration no global registration file.
12-06-14 17:02:50 INFO - FeatureRegistration::isFeatureRegistered: already registered.
12-06-14 17:02:58 ERROR - ProxyContainer::initLive: removing receiver: ConnectionI.cpp:1661: Ice::ConnectTimeoutException
12-06-14 17:02:58 ERROR - ConnectThread::run(): sender must have quit during authentication (SSO), waiting for new sender to start
12-06-14 17:03:15 ERROR - ConnectThread::run(): New sender not started!
12-06-14 17:15:09 INFO - ReceiverImpl::isConnectionCompleteSupported: queried by sender.
12-06-14 17:15:17 INFO - FeatureRegistration::isFeatureRegistered: already registered.
12-06-14 17:15:25 ERROR - ProxyContainer::initLive: removing receiver: ConnectionI.cpp:1661: Ice::ConnectTimeoutException
12-06-14 17:15:25 ERROR - ConnectThread::run(): sender must have quit during authentication (SSO), waiting for new sender to start
12-06-14 17:15:43 ERROR - ConnectThread::run(): New sender not started!

 

 

 

BR,

Bogdan

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