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kajalipanigrahi
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How to Get back HP apps after reinstalling Windows 10

HP Recommended
HP 15-r036tu Notebook
Microsoft Windows 10 (64-bit)

My HP HP 15-r036tu Notebook had many useful softwares (PowerDVD, Youcam, PowerToGo HP Support Assistant etc.) preinstalled with Windows 8.1. Now I have upgraded to Windows 10 and there are a few issues. So I would like to reset Windows 10.

  1. Will these apps stay after resetting?
  2. Is it possible to reinstall them after resetting?
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vj190425
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HP Recommended

Dear Customer ,

 

Greetings for the day!!!

 

once you reset WIN 10 you will be loosing all the installed app and programs.

 

However you wil be able to download invidual applications from our HP website only for the available WIN OS 

 

LINK- support.hp.com

 

 

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.

Regards,
Vijay
kajalipanigrahi
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Not all of the softwares available for Windows 8.1 are available to download for Windows 10. Can I still use the Windows 8.1 versions?

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