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Nasseralwardy
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Message 1 of 2
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Mouse and keyboard

HP Recommended
Hp compaq 6000
Microsoft Windows 10 (64-bit)
I reset my pc it took 3 hours then it start normally and then it says choose your language and time setup but I can't move mouse on i can't tipe with keyboard please help.
1 REPLY 1
DeejayV
Level 2
Level 2
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Message 2 of 2
Flag Post
HP Recommended

1. try other USB ports ony by one. front band back of the system.

 

2. Remove all other USB devices except keyboard and mouse

 

3. Are you using a wireless keyboard mouse bundle? - If so, you will have to borrow a wired keyboard mouse combo.

 

 

 

I am an HP employee
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