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05-24-2012 05:54 AM
i have a photo smart 7510 printer and the print output for documents from the internet like shipping confirmations, receipts, conference announcements which allows you to print from their website is chopped up in pages . I can not print the document the way it looks on the screen. I am using chrome windows 7 and a touchsmart pc
05-24-2012 09:49 AM - last edited on 04-19-2016 10:02 AM by OscarFuentes
Welcome to HP Forum. I ran into a problem trying to trouble your printer. This page http://support.hp.com/us-en/document/c02948596 is a continued from Oginal printers trouble shooting page.From this page here http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=7423&tmp_task=solveCategory&cc=us&dl... .
Now follow the links trouble shooting I ended up on this page for updating your printers drivers. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?swlinkmsg=100&cc=us&dlc=en&docname=c02948596&lan... I know you said Windows 7 witch one 64bit or 32bit? So now I can go no futher. frrw.
A very nice printer you have all good reveiws. Mine is HP Photosmart Premium Fax e-all-in-one C410a. In my control window printing stuff from webpages I am given options. Print page with no background. Print with back ground and all so choosing what sections to print.
There is another way of printing web-pages but it is slow. Press Print Screen key.[ Prt Scr/sys Rg] on your key board. Now goto Paint open up Paint under clip board click paste. Use crop tool and block out rest of the extra stuff you do not want printed and click print or save it.
05-25-2012 10:58 AM
Oh I am sorry this slip my mind when I posted early. Firefox has it's own printing software much easer to use. To excess click on file. There is no confusing settings print with no color background or with color http://www.mozilla.org/en-US/firefox/new/. Much more stabilize then using Internet Explorer 8 or 9. It does have Google search engine as well. Might work for you. Least with using this you will know for sure if your printer is bad. Thank you. frrw
05-25-2012 08:03 PM
If downloading Firefox did not resolve your issue. Then please post this in printers section. Where the printers experts are. This is one reason why I don't use Google Crome or Google period. My computer is HP Touchsmart 600-1050 Windows 7 Ultimate 64bit . I would have not posted if it was not compatible on any body computers.
Can you please remove this to printers section so the experts can respond to it faster. Thank you moderator . frrw
05-26-2012 11:21 AM
No just post your printers issue over there. I think there is an internal issue with your printer because Firefox only has two chooses of printing. W or W/O bankground. If you download it and printed from Firefox then we could have a better understanding where the issue lies. If this is a new printer less then 1 year old please call HP Direct Support because it has a 1 year warranty.
Moderator will move us. It is faster if you post it. Ok I hope they can tackle it and get you up and going. If you did download Firefox you can uninstall in programs add and remove in control panel .Best of luck.