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Pignedoli
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Problem RGS 6.0.1 and Advanced Video Compression

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Hi all,

  today i upgraded the RGS from version 5.4.8 to version 6.0.1 on one workstation Z220.

 

The upgrade process are finished fine, but when i try to enable the Advanced Video Compression  on the Receiver get this error message:

 

 

Spoiler

Advanced Features activation failed!

Activation failed for RGS Sender and Receiver. Internet access is required to activate HP Velocity and Advanced Video Compression feature. For networks that use a proxy server to access the internet manual configuration of proxy settings via the Settings > Network mey be needed.

 

I have configured the Proxy parameter but the problem persist.

 

In attach i upload this files:

Receiver Log file

Sender Log file

Screenshots of configuration and warning messages

 

Any suggestion?

 

Thanks

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Pignedoli
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Hi all,

  finally I have resolve the problem of proxy connection.

 

Now when i connect on remote computer RGS Sender show me this message:

 

ACTIVATION STATUS: Advanced Features temporarily activated!
RGS successfully activated advanced features for this session. However, it was unable to save activation data and will try again the next time you connect to a sender.

 

 

Where is a problem?

 

I attach log file.


The RGS version is 6.0.4, and the Sender is installed on Workstation HP Z220 with Windows 7 Pro 64bit, the Receiver is installed on Windows XP SP3

 

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mostlyharmless
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Realize this is an old thread, but it's the only one that comes up with this error message.  For what it is worth, for anyone else with this problem, I solved it by creating the directory /etc/opt/hpremote/registration manually.  Running RGS 7.1 under Linux (Arch) and sender from Windows 7 on a HP Z220. 

 

Under Arch Linux the directory is actually made in /opt, with a link from /etc/opt to /opt

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