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Problem RGS 6.0.1 and Advanced Video Compression
05-02-2013 07:26 AM

Hi all,
today i upgraded the RGS from version 5.4.8 to version 6.0.1 on one workstation Z220.
The upgrade process are finished fine, but when i try to enable the Advanced Video Compression on the Receiver get this error message:
Advanced Features activation failed!
Activation failed for RGS Sender and Receiver. Internet access is required to activate HP Velocity and Advanced Video Compression feature. For networks that use a proxy server to access the internet manual configuration of proxy settings via the Settings > Network mey be needed.
I have configured the Proxy parameter but the problem persist.
In attach i upload this files:
Receiver Log file
Sender Log file
Screenshots of configuration and warning messages
Any suggestion?
Thanks
01-21-2014 04:05 AM

Hi all,
finally I have resolve the problem of proxy connection.
Now when i connect on remote computer RGS Sender show me this message:
ACTIVATION STATUS: Advanced Features temporarily activated!
RGS successfully activated advanced features for this session. However, it was unable to save activation data and will try again the next time you connect to a sender.
Where is a problem?
I attach log file.
The RGS version is 6.0.4, and the Sender is installed on Workstation HP Z220 with Windows 7 Pro 64bit, the Receiver is installed on Windows XP SP3
08-30-2015 09:28 AM - edited 08-30-2015 09:29 AM

Realize this is an old thread, but it's the only one that comes up with this error message. For what it is worth, for anyone else with this problem, I solved it by creating the directory /etc/opt/hpremote/registration manually. Running RGS 7.1 under Linux (Arch) and sender from Windows 7 on a HP Z220.
Under Arch Linux the directory is actually made in /opt, with a link from /etc/opt to /opt

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