cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
djkisfree
New member
4 1 0 0
Message 1 of 1
420
Flag Post

USB error when installing printer

HP Recommended
m7-k211dx
Microsoft Windows 7 (64-bit)

HD on HP ENVY m7-k211dx died, no recoverable data replaced with a new Samsung 850 EVO 500GB.
 
Note: I've built many desktop PCs since the Pentium 4 days, consider myself an enthusiast
 
Installed Windows 7 Pro 64 bit without any issues (after enabling legacy suport in BIOS)
 
Downloaded all drivers from HP website and copied to DVD
 
Dropped folder with drivers onto desktop
 
installed chipset driver sp73543.exe, rebooted- everything ok
 
Installed USB driver sp70645.exe, rebooted-everything ok
 
Continued on with  rest of drivers install and then with full updates from Windows.
 
Installed all other software, all work perfectly fine
 
However when I try to install the HP Photosmart Plus b209a printer  drivers I get the following error message:
"This system does notmeet one or more of the minimum requirements needed to install the product. The installation cannot continue"
then lists the following as requirements not met:
USB Drivers
USB hardware
 
I've downloaded new copies of both versions of the printer drivers, both give same error message
 
Tried reinstalling the USB chipset drivers (sp7064) still same error mesages.

Strange thing is that the printer installed and worked just fine before the HD went bad.
 
Any ideas? I'd just go out and buy a new printer if I knew it would work but am concerned I would just run into the same install issues.
 
Thanks 

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation