cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
New member
1 0 0 0
Message 1 of 2
190
Flag Post

What is the colored smart sheet the instructions say to put in the photo tray?

HP Recommended
Sprocket Studio
iOS

HP Sprocket Studio. 

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
7,085 7,052 452 499
Message 2 of 2
Flag Post
HP Recommended

Hi @JordanTheTech,

 

I'd like to help!

 

The sheet is used to align the printer.

 

The sheet goes with every pack of the paper you purchase.

 

 

 

Load HP Sprocket Photo Paper

 

Load 5.0 x 7.6 cm (2 x 3 in) HP ZINK Sprocket Photo Paper into the input tray.

  1. Remove the paper cover by pulling it straight up, and then set it aside.

    Opening the paper cover

  2. Load up to 10 sheets of photo paper with the blue Print Quality Card (formerly Smartsheet). Make sure the blue card is on the bottom of the stack with the barcode facing down, and the photo paper is loaded with the HP logos facing down.

    NOTE: 

    Keep the blue card until you are done with all 10 sheets, and then discard it.

    Loading the photo paper and blue card

  3. Replace the paper cover.

    The printer automatically calibrates with the blue card.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation