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Hello, i am trying to get hold of tech support from panama but no success, i got this error code EB9DB3E0, Is there a way to get rid of this administration password?
thank you very much
Sorry but we do not have a pass code generator for HEX codes yet.
You will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Chat >> https://support.hp.com/us-en/contact-hp
When talking to the HP rep ask them to escalate your service request.
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