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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-15-2024 01:15 AM

HP Recommended
Product: HP 14
Operating System: Other

HP 14 laptop I got on Christmas 2023 does not turn on and the charging light wont turn on I was playing and then it told me to plug it in because it's running low so I did and I didn't check if it was actually charging and I did not pay attention to the normal charging sound I hear whenever I charge but after a short while it turned off and then I was confused because I charged it and check the outlet and plugged it in the other holes  of the outlet  with my phone charger  to see if there is electricity and it works for my phone charge but the laptop charging light doesn't open but I thought nothing of it so I kept it plugged because I think the light was only broken now the laptop would not turn on even with pressing it for long amounts of seconds it would not turn on (15 or 20 seconds mostly) now I googled and told me to check the charger but I don't see anything or I am just blind but it still won't charge or turn on I think it's because there are 2 wall outlets in my room 1 wall outlet is for wifi and 1 wall outlet is for is for my 2 long outlets one long outlet attached is for the tv and electric fan and the other is for my charging which is what I charged the laptop into I think all of these outlets are consuming many electric that is why it won't on and charge I have tried the charger with the outlet for the tv but still won't work I need help

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