Windows 11 Upgrade Guide
Hi @jwentdavis ,
Thank you for posting on HP Forums,
The Barachiel is at your service.
I understand you are in need of support,
I'll be glad to help you out, however, for an accurate solution I will need more details:
What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
Have you attempted any steps on your own before posting on the HP Forums?
When was the last time it worked without these issues?
In the meantime, please try the steps mentioned below:
Follow this link, do a quick search with the product number of the computer, select the right operating system, and you will be able to find all the required drivers. 🙂
Please reply with the details for further assistance.
Eager to help!
BarachielI am an HP Employee
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