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Gavvodka
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Message 1 of 2
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Harddisk 100%

HP Recommended
W2K44UA#ABA
Microsoft Windows 10 (64-bit)

Hello,

 

I've been having trouble fixing my issue where my disk is running at 100% constantly resulting in slow processing and quick battery depletion. 

I've read other posts and threads and followed the instructions however anything I change/remove hasnt fixed the issue.  The only thing I've not tried is to update/replace my BIOS, before I venture into that I want to make sure I've covered all other instructions and if I need to update BIOS I have an expert on hand to help walk me through it.

 

The product number/name i have is  W2K44UA#ABA

 

Any help woud be greatley appreciated.

 

Thanks

Gavvodka

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Jeet_singh
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Message 2 of 2
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HP Recommended

@Gavvodka,

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

 

I read the post regarding the computer being super slow and having performance issues. It will be a pleasure to assist you here.

 

To provide you with an accurate solution, I'll need a few more details:

  • Have you run complete hardware diagnostics on the computer to eliminate hardware failure?
  • Did this happen after a windows or software update do you remember?
  • Have you run virus and spyware scans on the machine?
     
  • For a start, please perform complete hardware diagnostics on the computer to ensure that the hardware is fully functional.
  • If any failure code gets displayed for a failed component, then please make a note of it. The computer needs to be serviced as it could have a hardware failure. Please run both extensive tests and component tests. It takes about 2 hours to run.
  • If all the tests pass, then please run virus and spyware scans with very reliable security software to quarantine them or delete them if found.
  • Later please perform all the prescribed steps from this document for slow performance issues. Please perform only those steps that have not been done yet by you.
  • Also please perform all the prescribed steps from this document HP PCs - Using Task Manager (Windows 10, 😎
  • Please check which process is eating up CPU and computer resources and make a note of it Then follow all the steps mentioned in the document to try and resolve the issue.
  • Please check this Microsoft document for enhancing performance issues and perform the relevant steps.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care now and have a splendid week ahead. 🙂

Jeet_Singh
I am an HP Employee

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