I've been having trouble fixing my issue where my disk is running at 100% constantly resulting in slow processing and quick battery depletion.
I've read other posts and threads and followed the instructions however anything I change/remove hasnt fixed the issue. The only thing I've not tried is to update/replace my BIOS, before I venture into that I want to make sure I've covered all other instructions and if I need to update BIOS I have an expert on hand to help walk me through it.
If any failure code gets displayed for a failed component, then please make a note of it. The computer needs to be serviced as it could have a hardware failure. Please run both extensive tests and component tests. It takes about 2 hours to run.
If all the tests pass, then please run virus and spyware scans with very reliable security software to quarantine them or delete them if found.
Later please perform all the prescribed steps from this document for slow performance issues. Please perform only those steps that have not been done yet by you.
Please check which process is eating up CPU and computer resources and make a note of it Then follow all the steps mentioned in the document to try and resolve the issue.
Please check this Microsoft document for enhancing performance issues and perform the relevant steps.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a splendid week ahead. 🙂
Jeet_Singh I am an HP Employee
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