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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-12-2019 10:17 AM

HP Recommended
Product: HP Stream 8 Tablet - 5901tw
Operating System: Microsoft Windows 10 (32-bit)

AFTER I PERSS THE POWER BUTTON IT STARTS AND LOADING BUT AFTER LODING BLACK SCREEN APPEARED.....NO EEEOE MESSAGE IS SHOWING..... 

1 REPLY 1

‎04-13-2019 04:16 PM - edited ‎04-13-2019 04:17 PM

HP Recommended

@SOLEBUCK0204
Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • Have you tried any troubleshooting steps?

While you respond to that, let's try these steps: 

  1. Shut down the Tablet.
  2. Unplug the tablet from the wall socket.
  3. If the battery is removable, Remove the battery and hold the Power button down for 15 seconds.
  4. If the battery is non-removable, while the tablet is ON, hold the power button down and wait for the Tablet to shut down and still hold the power button down for another 15 seconds.
  5. Turn the Tablet ON and check.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution

ECHO_LAKE
I am an HP Employee

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