-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Archived Topics
- >
- Tablets and Mobile Devices Archive
- >
- broken display elite x3
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

broken display elite x3
09-11-2016 02:30 AM

Hello unfortunately your phone elite 3 x I fell and broke the display can you tell me where I can send it for assistance. Thank you
09-11-2016 10:34 AM

Hello, and Welcome to the HP Support Community!
To contact HP directly, click this link: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Outside the USA: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
11-30-2016 08:03 PM

But now after 4 weeks it goes complete on black.
The hp customer service did ask for a €320 repair to replace the display, which until now I did not. Adding the complete blackout of the phone too it sucks. Militaire specs, nice commercial advertisement, not worth anything.
Still waiting for service to get my device in for repair under warranty, but they are silence.
Till now worst experience with a phone ever. My Lumia 950xl is back out of the pocket. Hope I can correct this story soon, with a good service experience. But I will not spend anything to this device close to the new price. Better buy a new one.
06-19-2017 05:40 AM

I don't know how my display broke. I placed it in its cradle in the evening, and in the morning I noticed the crack. I've used the original HP protective casing and the original HP thick screen protector. After it broke, the phone worked normally for a couple of days and then suddenly the screen went black.
I'd expect to pay up to EUR 250 for a replacement screen, given its size. But EUR 375 is rediculous.

Didn't find what you were looking for? Ask the community