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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-08-2020 07:33 PM

HP Recommended
Product: HP DeskJet 3634

Hi,

I received letter from HP saying I needed to upgrade my firmware or I lose access to the HP ink, and the services. I have searched all over and I can't find the firmware upgrade. Must be done by Nov.

 

I have a DeskJet 3634.

 

Can someone plz help?

Thanks much

 

4 REPLIES 4

‎10-11-2020 05:55 AM

HP Recommended

@Mookz, Welcome to the HP Support Community!

 

Are you using a Win PC or a MAC?

Click here to download the firmware according to the OS you are using. 

 

Click here to know different methods of updating printer firmware.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎10-14-2020 10:02 AM

HP Recommended

you may get it from here

 
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‎11-05-2020 02:10 PM

HP Recommended

I'm using a smart phone.

Now when I connect printer on I lose the wireless internet. I have to plug unplug....

 

Glad I figured it out today.

Trying to print out info Social Security needs. Im in trouble... I'm so tired. Weeks of this.  I can't upgrade and now it won't connect to internet anyhow. 

 

Deskjet 3634. Hardly used, pay the $4 month fee for the ink. 

 

Omg.... I don't know what to do.  

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‎11-05-2020 02:12 PM

HP Recommended

PS I checked yes for the email alerts for replies, that's not working either! 

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