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CherylG
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Solved!

General Tips

HP Recommended

Looking for drivers/updates or troubleshooting/info for your machine? The button at top of this page"Support & Drivers" will lead you there.

 

Need to contact HP? You have phone,chat and email options:

 

http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&dlc=en&cc=us

 

For more help, questions or info you would like to share,join in and post in the appropriate category.To post a question/message go to the appropriate section..Laptops, Desktops.Printers,etc. Below the black bar that says 'Announcements'  and right above "Subject" you will see a little icon with 'New Post'_click that to start a thread.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

1 ACCEPTED SOLUTION

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CherylG
Author
Level 17
44,714 9,362 3,357 14,331
Message 3 of 3
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HP Recommended

Just to expand a bit on forum useage, please be courteous and patient.This is a peer to peer forum where most are volunteers who donate their free time because they love to help.We do have 'day' jobs and may not get back to your problem as quickly as hoped.:smileywink:

 

And if someone helps out with a useful solution for your issue,take a moment to click the "Kudos" button to say thanks.If your problem is solved, click the 'Accept as Solution' button to help others who come looking for solved issues

.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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gladysa
Retired
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HP Recommended
Thanks for the tip!!
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CherylG
Author
Level 17
44,714 9,362 3,357 14,331
Message 3 of 3
Flag Post
HP Recommended

Just to expand a bit on forum useage, please be courteous and patient.This is a peer to peer forum where most are volunteers who donate their free time because they love to help.We do have 'day' jobs and may not get back to your problem as quickly as hoped.:smileywink:

 

And if someone helps out with a useful solution for your issue,take a moment to click the "Kudos" button to say thanks.If your problem is solved, click the 'Accept as Solution' button to help others who come looking for solved issues

.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

1 person found this reply helpful
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation