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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-22-2018 01:43 AM

HP Recommended
Product: HP ProDesk 400 G4
Operating System: Microsoft Windows 10 (64-bit)

Hi, my PC get bluescreen for DRIVER_IRQL_NOT_LESS_OR_EQUAL when I browsing internet webpage. Previous bluescreen message is KMODE_EXCEPTION_NOT_HANDLED, so I thought it is my PC network card driver problem, so I update the driver for Realtek network card driver downloaded from HP website, but now it give me another bluescreen. Please refer to the below full dump and minidump files uploaded in google drive, latest date of minidump is 111918-31718-01.dmp. My PC is HP ProDesk 400 G4.

 

Latest date of minidump: https://drive.google.com/open?id=1RDWISH5g_qBSZMXXLI9PGGkbwI_gCc6E

 

Full dump file: https://drive.google.com/open?id=1PPHR6uRWyWaAuH7D66NAtHwYYVGbmmc1

 

Earlier date of minidump:

https://drive.google.com/open?id=1k_5VdGOD7mStv5KL7RiDU9mocSB6WP9i  (this one is KMODE_EXCEPTION_NOT_HANDLED)

 

 

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