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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-15-2020 05:08 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-dk0xxx
Operating System: Microsoft Windows 10 (64-bit)

Every so often, my computer will freeze. The screen will still be active, but my mouse will not be movable and none of the buttons, including the start button, will work. Any audio I was playing before the freeze is replaced with a constant buzzing noise. This issue has appeared several times throughout this laptops relatively short life (approximately 9 months of use). After restarting the system, I am given no indication on what the problem was or how to fix it (or that there even was a problem). These freezes occur inconsistently  and with little relation to the programs running on it in terms of memory consumption.

 

I have already posted this question on this forum, which was almost immediately reported for spam. I have no idea why, as it was my first post and I couldn't find the answer to my problem anywhere else on the forum. 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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