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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Envy 13 x360
Microsoft Windows 10 (64-bit)

I have used my laptop for 3 months only. The battery drained so fast.  Now, its full charge capacity is only 47,260 mWh. Is it normal?

 

NAME PABAS0241231
MANUFACTURER Hewlett-Packard
SERIAL NUMBER 41167
CHEMISTRY LION
DESIGN CAPACITY 51,000 mWh
FULL CHARGE CAPACITY 47,260 mWh

 

 

I have run the battery test. Here is the result.

BatteryCheckResult: 11
DevicesSupported: 1
DeviceCount: 1
Primary_ToolError: 0
Primary_WrapperError: 0
Primary_DeviceName: Battery
Primary_DevicesSupported: 1
Primary_DeviceCount: 1
Primary_TestResultCode: OK
Primary_BatteryIndividualLogicStateResult: OK
Primary_BatteryIndividualChargeStateResult: NOT_AVAILABLE
Primary_TestResultString: OK
Primary_DesignCapacity: 4415 mAh
Primary_FullChargeCapacity: 4091 mAh
Primary_RemainingCapacity: 4091 mAh
Primary_MaxError: 2
Primary_CycleCount: 64
Primary_Temperature: 36 deg C
Primary_Voltage: 13101 mV
Primary_Current: 0 mA
Primary_DesignVoltage: 11550 mV
Primary_Status: 224
Primary_CellVoltage1: 4367 mV
Primary_CellVoltage2: 4366 mV
Primary_CellVoltage3: 4367 mV
Primary_CellVoltage4: 0 mV
Primary_SerialNumber: 00001 01/08/2021
Primary_ManufacturerName: 333-AC-3A-A
Primary_BatteryCTNumber: 6JKDB0F81EO1WD
Primary_Warranty: 3
Primary_CalibrationType: 3
Primary_ChargeControl: Failed
Primary_ACPowerOn: True
Primary_TempCharge: True
Primary_MultBatteryCharge:
Primary_ChargeTest: False
Primary_ChargeCapacity: 92
Primary_TempAlarm: False
Primary_DeepDischarge: False
Primary_FullCharge: True
Primary_FullChargeStatus: True
Primary_ACadapterOK: True
Primary_BatteryCharge: False
Primary_DesignCycleCount: 1000
Primary_LowVoltageDisable: False
Primary_AdaptiveBatteryExtender: Enabled/Not Activated
Primary_ACAdapterStatus: False

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