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‎11-30-2019 08:31 AM - edited ‎11-30-2019 08:34 AM

HP Recommended
Product: Probook 440 g6
Operating System: Microsoft Windows 10 (64-bit)

Greetings.

I have installed win10 on my new notebook, then I tried to install a firmware update (https://support.hp.com/ru-ru/drivers/selfservice/swdetails/hp-probook-440-g6-notebook-pc/23200928/sw...). After the update (current version IS 71 ver. 01.09.01) my computer started to fall into a black screen when launching windows or windows installation.

 

What I already tried to do (in accordance to your video guides):

–reset bios settings to factory defaultsr + restore bios security settings to factory defaults

–created a bios recovery USB (same version) and launched that process via "update system and supported device firmware using local media".

 

Thanks in advance

 

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