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HP Recommended
ZBook 15U G3
Microsoft Windows 10 (64-bit)

The display resolution of display 2 is limited to 1920x1080 in extended display mode, whereas display 1 can go as high as 3840x2160 (the recommended resolution for my monitors.  How can I get the resolution of display 2 higher?  I updated the firmware on the docking station but it did not help.  

 

Here are my hardware specs:

HP ZBook 15u G3

Intel Core i7-6500 CPU

AMD ProFire W4190 video card

Intel HD Graphics 520 (drive 26.20.100.7263)

Docking station:  HP 2013 Ultraslim 

Monitors:  2x LG 24U58-B (4K) connected using DisplayPort (DP)

BIOS N75 Ver. 01.38 1/20/2019

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