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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-10-2021 06:23 PM

HP Recommended
Product: HP s270n
Operating System: macOS 11.0 Big Sur

I had an HP s270n monitor that I really liked, but I had to return it when I left my job.

So I bought another one for myself: same make and model.

 

However, the new monitor won't work with my same computer: a MacBook Air.

I'm connecting my MacBook Air to the HP s270n monitor using a USB-C cable.

The error message on the monitor reads "Input Signal Not Found" . "Check the video cable and video source."

 

The monitor works with my MacBook Pro when connected using an HDMI cable.

The monitor does not work with 2 different laptops connected using a USB-C cable.

I also tried 2 different USB-C cables; neither works.

 

It says USB-C Video Connected on the monitor.

 

Any suggestions?

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