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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-26-2020 01:06 AM

HP Recommended
Product: ProBook 450 G5
Operating System: Microsoft Windows 10 (64-bit)

I am having problems with my notebook's keyboard (ProBook 450 G5). Some of the keys don't work properly (b / n / ¸ / ' / CapsLock), sometimes they work, but generally they don't (sometimes when you press nothing happens, sometimes it writes multiple entries and rarely works well for a few seconds).

 

The notebook is barely one year old and it ran out of warranty. I tried everything, recovered from default image, reinstall keyboard driver, update driver, update bios, update windows, even replaced with new one (OEM) and the problem stays.

 

Is it possible that the motherboard controller for keyboard died? Did anyone have similar problems?

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