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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-16-2019 01:07 PM

HP Recommended
Product: Zbook Studio x360 G5
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

 

I have some problems with my laptop's wifi. Internet keeps dropping out sporadically, mostly when downloading something. When this happens, the f11 key (the button to turn wifi on/off) has it's orange light on and off every second. When this problem occurs, I notice the laptop freezes every couple of seconds for a short while.

 

my wifi device:

wifi-screenshot.jpg

 

What I've done: 

- Downloaded all the latest drivers

- Tried going back to an old wifi driver

- Reset in bios to factory settings

 

Anyone knows if a blinking wifi key is some kind of error code? Everything leads me to believe there is some hardware failure.

 

Thanks in advance!

 

 

 

 

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