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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-05-2021 09:06 PM - edited ‎05-06-2021 11:39 AM

HP Recommended
Product: Envy pro 6458
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have purchased an Envy Pro 6458 and got it set up today.

I subscribed the 50 pages per month plan but during the set up I didn't see anywhere that I could redeem the 5 month trial as a leaflet came in the box has described. In My Account and My Plan it just says I have the $2.99 plan and not mentioning about the trial.

Could anyone help me about how I can redeem the 5 month trial please?

Thank you!

 

Update: I contacted HP Customer Support on https://support.hp.com/us-en/contact-hp/product/HP-Instant-Ink-series/5264756/model/5401249?sku=INST... and they helped me solve this.

 

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