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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
ENVY Pro 6452
Ubuntu LTS

I had this working wirelessly on my centurylink system but now it's not working wirelessly with my netgear R6100. It does work through USB but I haven't gotten the scanning functions to work.

While running the install.py (hplip-3.21.6) on my Ubuntu 18.04.5 system, I get a failure saying that my printer is not found.

 

I set up for hp-check -t  and this is what it says.

error: 'python-dev' package is missing/incompatible
error: 'python' package is missing/incompatible

 

Both are there, but it appears that it doesn't like the fact that my Python is 2.7. It appears to be looking for 2.2?
Here's the entire hp-check.log. Thanks in advance!

hp-check[19113]: info: :
hp-check[19113]: info: :HP Linux Imaging and Printing System (ver. 3.21.6)
hp-check[19113]: info: :Dependency/Version Check Utility ver. 15.1
hp-check[19113]: info: :
hp-check[19113]: info: :Copyright (c) 2001-18 HP Development Company, LP
hp-check[19113]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[19113]: info: :This is free software, and you are welcome to distribute it
hp-check[19113]: info: :under certain conditions. See COPYING file for more details.
hp-check[19113]: info: :
hp-check[19113]: info: :Note: hp-check can be run in three modes:
hp-check[19113]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
hp-check[19113]: info: :are installed to successfully compile HPLIP.
hp-check[19113]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the
hp-check[19113]: info: :proper dependencies installed to successfully run.
hp-check[19113]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
hp-check[19113]: info: :
hp-check[19113]: info: :Check types:
hp-check[19113]: info: :a. EXTERNALDEP - External Dependencies
hp-check[19113]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[19113]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[19113]: info: :d. [All are run-time checks]
hp-check[19113]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[19113]: info: :
hp-check[19113]: info: :Status Types:
hp-check[19113]: info: : OK
hp-check[19113]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[19113]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[19113]: info: :
hp-check[19113]: info: :
hp-check[19113]: info: :---------------
hp-check[19113]: info: 😐 SYSTEM INFO |
hp-check[19113]: info: :---------------
hp-check[19113]: info: :
hp-check[19113]: info: : Kernel: 5.4.0-77-generic #86~18.04.1-Ubuntu SMP Fri Jun 18 01:23:22 UTC 2021 GNU/Linux
Host: Synergy000020
Proc: 5.4.0-77-generic #86~18.04.1-Ubuntu SMP Fri Jun 18 01:23:22 UTC 2021 GNU/Linux
Distribution: 12 18.04
hp-check[19113]: info: : Bitness: 64 bit

hp-check[19113]: info: :
hp-check[19113]: info: :-----------------------
hp-check[19113]: info: 😐 HPLIP CONFIGURATION |
hp-check[19113]: info: :-----------------------
hp-check[19113]: info: :
hp-check[19113]: info: :HPLIP-Version: HPLIP 3.21.6
hp-check[19113]: info: :HPLIP-Home: /usr/share/hplip
hp-check[19113]: info: :HPLIP-Installation: Auto installation is supported for ubuntu distro 18.04 version
hp-check[19113]: info: :
hp-check[19113]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[19113]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.21.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.21.6
html=/usr/share/doc/hplip-3.21.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.21.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no

hp-check[19113]: info: :
hp-check[19113]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[19113]: info: :Plugins are not installed. Could not access file: No such file or directory
hp-check[19113]: info: :
hp-check[19113]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[19113]: info: :[installation]
date_time = 07/15/2021 16:55:01
version = 3.21.6


hp-check[19113]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[19113]: info: :
hp-check[19113]: info: :--------------
hp-check[19113]: info: 😐 COMPILEDEP |
hp-check[19113]: info: :--------------
hp-check[19113]: info: :
hp-check[19113]: info: : gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.5.0 OK -
hp-check[19113]: info: : make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
hp-check[19113]: info: : libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
hp-check[19113]: info: :
hp-check[19113]: info: :------------------------
hp-check[19113]: info: 😐 General Dependencies |
hp-check[19113]: info: :------------------------
hp-check[19113]: info: :
hp-check[19113]: info: : libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
hp-check[19113]: info: : python-xml Python XML libraries REQUIRED - 2.2.5 OK -
hp-check[19113]: info: : libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
hp-check[19113]: info: : sane-devel SANE - Scanning library development files REQUIRED - - OK -
hp-check[19113]: info: : pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 5.1.0 OK -
hp-check[19113]: info: : pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.12.1 OK -
hp-check[19113]: info: : libpthread libpthread - POSIX threads library REQUIRED - 2.27 OK -
hp-check[19113]: info: : error: python-devel Python devel - Python development files REQUIRED 2.2 - INCOMPAT 'python-devel needs to be installed'
hp-check[19113]: info: : cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
hp-check[19113]: info: : libavahi-dev libavahi-dev REQUIRED - - OK -
hp-check[19113]: info: : python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
hp-check[19113]: info: : cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
hp-check[19113]: info: : reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
hp-check[19113]: info: : pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
hp-check[19113]: info: : libusb libusb - USB library REQUIRED - 1.0 OK -
hp-check[19113]: info: : cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
hp-check[19113]: info: : error: python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 - INCOMPAT 'python2X needs to be installed'
hp-check[19113]: info: : python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
hp-check[19113]: info: : libjpeg libjpeg - JPEG library REQUIRED - - OK -
hp-check[19113]: info: : sane SANE - Scanning library REQUIRED - - OK -
hp-check[19113]: info: :
hp-check[19113]: info: :----------------------
hp-check[19113]: info: 😐 Scan Configuration |
hp-check[19113]: info: :----------------------
hp-check[19113]: info: :
hp-check[19113]: info: : scanext Scan-SANE-Extension REQUIRED - 3.21.6 OK -
hp-check[19113]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.21.6 OK 'hpaio found in /etc/sane.d/dll.conf'
hp-check[19113]: info: :
hp-check[19113]: info: :-------------------------
hp-check[19113]: info: 😐 External Dependencies |
hp-check[19113]: info: :-------------------------
hp-check[19113]: info: :
hp-check[19113]: info: : gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
hp-check[19113]: info: : scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
hp-check[19113]: info: : cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
hp-check[19113]: info: : network network -wget OPTIONAL - 1.19.4 OK -
hp-check[19113]: info: : policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
hp-check[19113]: info: : xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
hp-check[19113]: info: : dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
hp-check[19113]: info: : avahi-utils avahi-utils OPTIONAL - 0.7 OK -
hp-check[19113]: info: :
hp-check[19113]: info: :---------------------
hp-check[19113]: info: 😐 Python Extentions |
hp-check[19113]: info: :---------------------
hp-check[19113]: info: :
hp-check[19113]: info: : hpmudext IO-Extension REQUIRED - 3.21.6 OK -
hp-check[19113]: info: : cupsext CUPS-Extension REQUIRED - 3.21.6 OK -
hp-check[19113]: info: :
hp-check[19113]: info: :------------------------------
hp-check[19113]: info: 😐 DISCOVERED SCANNER DEVICES |
hp-check[19113]: info: :------------------------------
hp-check[19113]: info: :
hp-check[19113]: info: :device `hpaio:/usb/ENVY_Pro_6400_series?serial=[Personal Information Removed]' is a Hewlett-Packard ENVY_Pro_6400_series all-in-one
device `hpaio:/net/envy_pro_6400_series?ip=192.168.1.7&queue=false' is a Hewlett-Packard envy_pro_6400_series all-in-one

hp-check[19113]: info: :
hp-check[19113]: info: :--------------------------
hp-check[19113]: info: 😐 DISCOVERED USB DEVICES |
hp-check[19113]: info: :--------------------------
hp-check[19113]: info: :
hp-check[19113]: info: : Device URI Model
hp-check[19113]: info: : ---------------------------------------------- --------------------------------
hp-check[19113]: info: : hp:/usb/ENVY_Pro_6400_series?serial=[Personal Information Removed]HP ENVY Pro 6400 series
hp-check[19113]: info: :
hp-check[19113]: info: :---------------------------------
hp-check[19113]: info: 😐 INSTALLED CUPS PRINTER QUEUES |
hp-check[19113]: info: :---------------------------------
hp-check[19113]: info: :
hp-check[19113]: info: :
hp-check[19113]: info: :HP_ENVY_Pro_6400_series_400A75_
hp-check[19113]: info: :-------------------------------
hp-check[19113]: info: :Type: Unknown
hp-check[19113]: info: :Device URI: ipps://HP842AFD400A75.local:631/ipp/print
hp-check[19113]: info: :PPD: /etc/cups/ppd/HP_ENVY_Pro_6400_series_400A75_.ppd
warning: Failed to read /etc/cups/ppd/HP_ENVY_Pro_6400_series_400A75_.ppd ppd file
hp-check[19113]: info: :PPD Description:
hp-check[19113]: info: :Printer: status: printer HP_ENVY_Pro_6400_series_400A75_ is idle. enabled since Thu 15 Jul 2021 04:49:04 PM MST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
hp-check[19113]: info: :
hp-check[19113]: info: :
hp-check[19113]: info: :--------------
hp-check[19113]: info: 😐 PERMISSION |
hp-check[19113]: info: :--------------
hp-check[19113]: info: :
hp-check[19113]: info: :USB None Required - - OK Node:'/dev/bus/usb/003/020' Perm:' root lp rw- rw- rw- rw- r--'
hp-check[19113]: info: :
hp-check[19113]: info: :-----------
hp-check[19113]: info: 😐 SUMMARY |
hp-check[19113]: info: :-----------
hp-check[19113]: info: :
hp-check[19113]: info: :Missing Required Dependencies
hp-check[19113]: info: :-----------------------------
error: 'python-dev' package is missing/incompatible
error: 'python' package is missing/incompatible
hp-check[19113]: info: :
hp-check[19113]: info: :Missing Optional Dependencies
hp-check[19113]: info: :-----------------------------
hp-check[19113]: info: :None

hp-check[19113]: info: :
hp-check[19113]: info: :Total Errors: 2
hp-check[19113]: info: :Total Warnings: 1
hp-check[19113]: info: :
hp-check[19113]: info: :
hp-check[19113]: info: :Done.

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