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‎04-09-2018 11:38 PM - edited ‎04-09-2018 11:41 PM

HP Recommended
Product: Officejet Pro 8720
Operating System: macOS 10.13 High Sierra

I have an HP 8720 Officejet that correctly displays the right levels of ink cartridge in the HP Utility; but not in the Apple Printer Proxy VC 13 (555)---

 

The Apple Printer Proxy shows low levels on all the color cartridges despite the fact that I just put in new ones last night---and, the Printer Proxy in the dock, when I check "Supply Levels" hasn't updated since 3/25/18 at 2:16 pm---when it's April 9, 2018.

No problems printing, scanning, copying.

 

Any ideas?  It's a small thing but it's a touch annoying.

 

Thanks!

 

 

Apple's Printer Proxy isn't updating supply levels and shows low inkApple's Printer Proxy isn't updating supply levels and shows low inkHP Printer's Utility seems ok.HP Printer's Utility seems ok.

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