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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Example: Pavilion 6530ASus Vivo Book
Microsoft Windows 10 in S Mode

I have an HP laser jet 1012 wanting to connect to Asus Vivo Book 14. OS Windows 10S.  Cannot get laptop to recognize printer. Tried going to USB port and have found printer driver that will print a test page but not live copy from computer.  I'm stuck on trying a string that is supposed to be the right answer over and over with the same result. Can't seem to find the right combo.

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