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HP Recommended
Dell Vostro
Microsoft Windows 10 (64-bit)

HP Photosmart 7525 has stopped pick up paper 

My printer has stopped picking up paper for printing, any paper sizes or type, it displays a ''Paper out'' error message on the screen. I have tried everything;

  • Checked the paper quality
  • reset printer
  • realigned paper in trays
  • Cleaned the rollers by accessing the back
  • Ran a HP Doctor test

Is there anything else I can try? getting it serviced is as costly as buying a new printer.....this time it might be a HP model.... this one isn't that old and was functioning just fine.

Thank You

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