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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-27-2021 03:21 AM

HP Recommended
Product: HP OfficeJet 5200 series
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I wanted to update the firmware on the printer and I was informed that the printer will be restarted twice during installation.

I started the update and a few seconds later the printer restarted ... but without WiFi connection. It must be re-established manually but that is not possible during installation process. I don't know why that doesn't happen automatically. All other devices reconnect automatically.

I tried it with USB cable to the PC but the update expects WiFi. 😞

How can I do the update?

Thanks

Andrea

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