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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-09-2021 12:00 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello, what I am going to talk about isn't about needing help or whatever, but a review about HP SMART App. I wasn't able to submit any type of feedback anywhere, so I decided to leave this here.
This is directly written towards HP.

 

Please, for the love of God, fix the HP Smart app, it's simply the worst app I have used for scanning. It is insanely slow and it doesn't have an auto-save feature, for some reason after 40+ scanned documents the scanning gets so slow and even crashes sometimes, wasting hours of work. An auto-save feature would be so much better, where cache is automatically saved as a document has been scanned, and if not saved, the user will be asked if they want to keep the files scanned or delete them. Please, actually spend time fixing this app, I have had a terrible experience with it.

I cannot explain the anger I have felt for the app crashing and wasting my time, how could you have such an advanced app but have never thought of an auto-save feature?

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