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HP Recommended
Samsung Xpress M2835DW
macOS 10.13 High Sierra

Hi, 

I am having issues printing any kind of graphics with Samsung Xpress M2835DW.

 

It seems to be able to print only vectors, even HR jpgs & pdf's come out pixellated.
I have tried EVERYTHING. Resolution is not the issue, I printed the same file on a different printer and it came out perfect. 

 

The printer only prints shapes from Illustrator and InDesign, export it in high resolution and it prints pixellated.
It won't print JPG or PDF files correctly, I have tried even 1200dpi. 

 

I have updated the drivers, changed all the settings on printer and my softwares, the results are identical = prints only vectors. What I don't understand is that it can clearly print in awesome quality, so why doesn't it???

 

xlsmP.jpg

 

Someone else is having the same issue it's described here: https://graphicdesign.stackexchange.com/questions/95607/problem-with-jagged-pixellated-prints 


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