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‎03-10-2021 02:57 AM

HP Recommended
Product: Envy 4520
Operating System: Microsoft Windows 10 (64-bit)

My Hp4520 printer has worked perfectly since new, however we recently changed our BT modem, since then the printer scans in colour but not with any document sent from my laptop. I have removed the printer and reinstalled but no good. I have gone through all the settings preferences etc and nothing works. The wireless connection between laptop and printer obviously works otherwise it would not print anything, printer is fine itself as it scans in colour okay but that action is done from the printer's own display panel. 

Any help would be appreciated please.

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